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• katie 10:14 pm on July 20, 2017 Permalink | Log in to leave a Comment
  Tags: book, business ( 2 ), leadership ( 2 ), management ( 4 ), MIT Sloan   

  http://sloanreview.mit.edu/article/the-critical-difference-between-complex-and-complicated/

  “The Critical Difference Between Complex and Complicated –
  Featured excerpt from It’s Not Complicated: The Art and Science of Complexity for Business”

   

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• katie 11:39 am on June 6, 2017 Permalink | Log in to leave a Comment
  Tags: book, mobile ( 2 ), resources ( 49 ), UI ( 4 ), UX ( 48 )   

  Mobile Interface Theory: Embodied Space and Locative Media

  https://books.google.com/books?id=uR29XTFKslcC&lpg=PT76&dq=mobile%20map%20locations%20interface&pg=PT77#v=onepage&q=mobile%20map%20locations%20interface&f=false

   

• katie 1:55 pm on February 10, 2017 Permalink | Log in to leave a Comment
  Tags: book, HCI, personas ( 18 ), UX ( 48 )   

  Encyclopedia of Human Computer Interaction on Personas

   

• katie 2:22 pm on February 3, 2017 Permalink | Log in to leave a Comment
  Tags: book, CX ( 36 ), jobs to be done ( 6 ), jtbd ( 5 ), resources ( 49 )   

  Another free ebook (PDF) on Jobs to be Done, by Alan Klement – When Coffee Competes with Kale

   

• katie 1:56 pm on February 3, 2017 Permalink | Log in to leave a Comment
  Tags: book, intercom, jobs to be done ( 6 ), jtbd ( 5 ), resources ( 49 )   

  Free ebook on Jobs to be Done from Intercom – “This book helps you look at the whole product picture from the point of view of your customers. For anybody looking for a powerful framework to guide your product building, this is it.”

   

• katie 1:36 pm on February 3, 2017 Permalink | Log in to leave a Comment
  Tags: behavioral economics ( 4 ), book, CX ( 36 ), resources ( 49 ), UX ( 48 )   

  Indi Young’s Mental Models