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• katie 9:20 pm on August 4, 2017 Permalink | Log in to leave a Comment
  Tags: research ( 5 ), testing, usability, UX   

  https://www.shopify.com/partners/blog/how-to-build-usability-testing-into-everything-you-do

   

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• katie 12:41 am on July 23, 2017 Permalink | Log in to leave a Comment
  Tags: personas ( 18 ), resources ( 49 ), UX, UX Strategy ( 7 )   

  Making personas more scientific

  How To Make Personas More Scientific

   

• katie 11:34 pm on July 22, 2017 Permalink | Log in to leave a Comment
  Tags: resources ( 49 ), UX, UX Strategy ( 7 )   

  https://measuringu.com/latent-variables/ segmentation

   

• katie 11:32 pm on July 22, 2017 Permalink | Log in to leave a Comment
  Tags: resources ( 49 ), UX, UX Strategy ( 7 )   

  Card sorting https://measuringu.com/card-sorting/

   

• katie 11:31 pm on July 22, 2017 Permalink | Log in to leave a Comment
  Tags: resources ( 49 ), UX, UX Strategy ( 7 )   

  https://uxdesign.cc/ux-design-methods-deliverables-657f54ce3c7d

   

• katie 12:22 pm on June 6, 2017 Permalink | Log in to leave a Comment
  Tags: process ( 4 ), UX, wireframes   

  Wireframe process & purpose

  https://spin.atomicobject.com/wp-content/uploads/Elements-of-User-Experience.pdf

  Wireframing, Prototyping, Mockuping – What’s the Difference?

  How to Design a Useful Wireframe

  
  http://interaction10.ixda.org/proposals/presentations/the-right-way-to-wireframe/
  https://books.google.com/books?id=dF7li-90OYQC&lpg=PT327&ots=PxS3Do2DEu&dq=approaches%20to%20wireframes&pg=PT312#v=onepage&q=approaches%20to%20wireframes&f=false

   

• katie 12:18 pm on June 6, 2017 Permalink | Log in to leave a Comment
  Tags: process ( 4 ), research ( 5 ), ui patterns, UX   

  On UI Patterns

  https://www.interaction-design.org/literature/article/10-great-sites-for-ui-design-patterns
  http://ui-patterns.com/explore
  http://zurb.com/patterntap

  The Design Pattern & Wireframe Libraries Guide

  
  http://uxmovement.com/products/wireframe-patterns-design-at-a-pro-level-with-ease/

   

• katie 11:39 am on June 6, 2017 Permalink | Log in to leave a Comment
  Tags: book ( 6 ), mobile ( 2 ), resources ( 49 ), UI ( 4 ), UX   

  Mobile Interface Theory: Embodied Space and Locative Media

  https://books.google.com/books?id=uR29XTFKslcC&lpg=PT76&dq=mobile%20map%20locations%20interface&pg=PT77#v=onepage&q=mobile%20map%20locations%20interface&f=false

   

• katie 10:16 pm on June 5, 2017 Permalink | Log in to leave a Comment
  Tags: content strategy ( 3 ), resources ( 49 ), UX   

  And more on content strategy

  Content Strategy: The Philosophy of Data

  https://blog.rachellovinger.com/

  https://www.slideshare.net/rlovinger

  https://karenmcgrane.com/

   

• katie 9:54 pm on June 5, 2017 Permalink | Log in to leave a Comment
  Tags: content strategy ( 3 ), resources ( 49 ), UX   

  More on Content Strategy

  Content Strategy Templates

  http://contentstrategyalliance.com/csa-best-practices/csa-handbook/ – WHOA

  http://kevinpnichols.com/

   

• katie 9:47 pm on June 5, 2017 Permalink | Log in to leave a Comment
  Tags: content strategy ( 3 ), UX   

  Content Strategy:

  Complete Beginner’s Guide to Content Strategy

  The Epic List of Content Strategy Resources

  https://alistapart.com/article/thedisciplineofcontentstrategy

  Content Strategy for Everything from Kristina Halvorson
   

• katie 10:27 am on April 17, 2017 Permalink | Log in to leave a Comment
  Tags: design ( 6 ), maeda, UX   

  John Maeda’s Design in Tech report 2017 https://designintechreport.wordpress.com/

   

• katie 10:56 am on April 6, 2017 Permalink | Log in to leave a Comment
  Tags: resources ( 49 ), UX, UX Strategy ( 7 )   

  UX Strategy Blueprint
  UX Strategy Blueprint from Jim Kalbach

   

• katie 10:50 am on April 6, 2017 Permalink | Log in to leave a Comment
  Tags: resources ( 49 ), UX, UX Strategy ( 7 )   

  http://www.uxmatters.com/mt/archives/2011/10/7-ingredients-of-a-successful-ux-strategy.php
  7 Ingredients of a Successful UX Strategy

   

• katie 7:31 am on March 22, 2017 Permalink | Log in to leave a Comment
  Tags: content, mental modeling, mental models, resources ( 49 ), UX   

  Mental Modeling for Content Work

   

• katie 11:01 pm on February 21, 2017 Permalink | Log in to leave a Comment
  Tags: personas ( 18 ), UX   

  http://personas.dk/?page_id=196 –

  10 steps to personas – great overview visual

   

• katie 10:28 pm on February 21, 2017 Permalink | Log in to leave a Comment
  Tags: personas ( 18 ), UX   

  Alexander Cowan on personas

   

• katie 3:57 pm on February 15, 2017 Permalink | Log in to leave a Comment
  Tags: personas ( 18 ), UX   

  A Closer Look At Personas: What They Are And How They Work (Part 1)

   

• katie 1:01 am on February 12, 2017 Permalink | Log in to leave a Comment
  Tags: blueprints ( 10 ), CX ( 36 ), journey mapping ( 11 ), service design ( 19 ), UX   

  HOW THE SMITHSONIAN BUILT THEIR JOURNEY MAP, WITH SAMIR BITAR – “we talked about exactly how Samir worked to build the first journey map for the Smithsonian which has established the blueprint for countless innovations in the visitor experience, as well as many basic experiences that needed to be consistent from one part of the museum to the other. Finally Samir walked us through a groundbreaking trip planning tool which Conde Nast called a game changer, which is the Smithsonian’s “Trip Planner.”’

   

• katie 10:14 pm on February 11, 2017 Permalink | Log in to leave a Comment
  Tags: personas ( 18 ), resources ( 49 ), UX   

  Design Personas vs Marketing Personas: They. Are. Different! – Nice, in-depth article from IBM UX practitioner

   

• katie 10:13 pm on February 11, 2017 Permalink | Log in to leave a Comment
  Tags: personas ( 18 ), resources ( 49 ), UX   

  Marketing Personas vs. Design Personas: What’s the Difference? – good resource here

   

• katie 10:12 pm on February 11, 2017 Permalink | Log in to leave a Comment
  Tags: personas ( 18 ), UX   

  Using Personas to Optimize Your Website Marketing Efforts

   

• katie 9:44 pm on February 11, 2017 Permalink | Log in to leave a Comment
  Tags: cooper ( 2 ), interview, personas ( 18 ), UX   

  Understanding Personas – An Interview with Alan Cooper

   

• katie 1:55 pm on February 10, 2017 Permalink | Log in to leave a Comment
  Tags: book ( 6 ), HCI, personas ( 18 ), UX   

  Encyclopedia of Human Computer Interaction on Personas

   

• katie 1:39 pm on February 10, 2017 Permalink | Log in to leave a Comment
  Tags: personas ( 18 ), UX   

  Perfecting your Personas – nice article from Cooper

   

• katie 1:35 pm on February 10, 2017 Permalink | Log in to leave a Comment
  Tags: personas ( 18 ), UX   

  Creating Personas by Eeva Ilama – “When Eeva Ilama, a Senior Interaction Designer at Tango Me attended their workshop on personas, she came away with a clearer understanding and new strategies for developing her own personas. This article is Eeva’s first hand account.”

   

• katie 1:33 pm on February 10, 2017 Permalink | Log in to leave a Comment
  Tags: personas ( 18 ), UX   

  7 Core Ideas about Personas and The User Experience

   

• katie 1:47 pm on February 3, 2017 Permalink | Log in to leave a Comment
  Tags: CX ( 36 ), jobs to be done ( 6 ), jtbd ( 5 ), resources ( 49 ), service design ( 19 ), UX, webinar   

  Nice presentation on Jobs to be Done by Jim Kalbach – webinar version

   

• katie 1:36 pm on February 3, 2017 Permalink | Log in to leave a Comment
  Tags: behavioral economics ( 4 ), book ( 6 ), CX ( 36 ), resources ( 49 ), UX   

  Indi Young’s Mental Models

   

• katie 12:53 pm on January 30, 2017 Permalink | Log in to leave a Comment
  Tags: feasibility, methodology, planning, process ( 4 ), systems design, UX   

  Value vs. Feasibility – “…the WVU Libraries development team facilitated their first request and workflow experiment using design management/thinking strategy.” – Nice process/methodology for identifying tasks